Refund policy

Start a Return
To request a return, log in using the email you used to place your order here: https://shopify.com/90784891176/account

Returns & Exchanges
You may return or exchange eligible items within 14 days of receiving your order. Items must be unworn, unwashed, and in original condition with tags attached.

How Returns Work
Once your return is approved, you’ll receive a prepaid return shipping label. Please include your original packing slip inside the package. If you no longer have it, print your return confirmation email and include it in the package so we can locate your order. Once your return arrives at our warehouse, please allow 5–7 business days for your refund or store credit to be processed.

Refunds
Approved returns will be refunded to your original form of payment. Shipping fees are non-refundable. If your order was purchased using a discount code or during a sale, your refund will reflect the discounted purchase price.

Exchanges
Exchanges operate as a return plus a new order. Once we receive your returned item, your new item will be shipped or you’ll receive store credit to place a new order.

Non-Returnable Items
We cannot accept returns on final sale items, items marked non-returnable at checkout, worn or washed items, damaged items, or items sent back without any order information inside the package.

Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 7 days of delivery and we will make it right.

International Orders
International orders are final sale and not eligible for return at this time.

Need Help?
If you have any questions or need assistance, please email us at hello@atypicalapparel.com